Shipping is charged at a "flat rate" per order, regardless of the quantity purchased, weight or size:

UK:

* = Requires signature on receipt, will NOT be left.

We are happy to ship to BFPO addresses, and this can be selected as a delivery destination.

Europe, USA, Australia & Worldwide:

* Courier Service Important Note: We have to send a commercial invoice with DHL shipments which can increase the likelihood of import taxes or customs duties being charged.

If you instruct us to put a note on the package saying the package can be left in a specific place etc, we are happy to do so, but we will not entertain any claims for non delivery.

SHIPPING TIMES (estimated)

Any customs duty, import taxes and or surcharges are the responsibility of the recipient. Please check with your local Customs & Excise unit for further information.

All our orders are dispatched under plain cover, in plain LDPE polythene mailing bags. These are high strength, weatherproof and burst/puncture resistant with a permanent self seal closure.  They are 100% recyclable. Opened with a sharp pair of scissors they can safely be used for returning goods to us (if necessary).

Non Receipt of Order

Please notify us if you have not received your order within 14 days, if you are in the UK, and 21 days if you are outside the UK.  We will then investigate and if necessary send a replacement order.

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